How we protect your data
Keeping your personal information safe is a top priority at Splice. Here’s how we protect your data, follow Australian privacy laws, and how you can request deletion if needed.
Our approach to data security
We use a range of safeguards to protect your information, including:
Encryption and secure systems for storing data
Controlled access to systems, with only authorised staff allowed to view your data
Regular security checks and updates
Secure infrastructure provided by trusted technology partners
Whether your information is stored in physical documents or electronically, we take all reasonable steps to prevent unauthorised access, disclosure, or loss.
Compliance standards
We comply with:
The Privacy Act 1988
The Telecommunications Act 1997, including data retention obligations
Any applicable industry codes or government requirements
We are also committed to transparency. You can always ask how your data is used or request a copy of what we hold.
How to request a data deletion
You have the right to ask us to delete your personal information. Here’s how it works:
Contact us by email or phone
We will review your request to confirm it meets legal and operational requirements
If we are able to delete your data, we will confirm once it has been done
If we are unable to delete it due to legal obligations, we will explain why
📧 Email: [email protected]
📞 Phone: 1800 SPLICE (1800 775 423)
We aim to handle all requests promptly and fairly. If you are not satisfied with the outcome, you can raise your concern with the Office of the Australian Information Commissioner.