Running a speed test is a quick way to see if your connection is performing as expected. Here’s how to do it and what to keep in mind.
Using online tools
The easiest way to test your speed is to visit speedtest.net in your web browser.
Click Go to start the test.
The tool will measure your download speed, upload speed, and ping (latency).
You can also use the Nokia WiFi App which provides you with a range of easy tools to manage your internet connection. It connects straight into your Rural Fibre Co hardware and allows for more configuration than standard networks.
What affects the result?
Speed tests can vary depending on:
Time of day – peak usage times can affect speeds.
Connection type – WiFi is generally slower and less consistent than ethernet (physical cables).
Other devices – multiple people using the internet at once will reduce the available speed for your test.
Best practices for accurate testing
Disconnect or pause all other devices on your network.
Use a direct ethernet cable connection to your NTD/ONT.
Preferred testing devices are laptop or computer. Do not run speed tests from a browser on your TV, smart fridge, or other IoT devices.
Run the test 2–3 times and take the average result.
Do not run more than one speed test at a time.
What if I don't have any ethernet capable devices?
Ethernet testing is preferred because it gives the most accurate results. You can test from a WiFi device if necessary.
What if my speed is much lower than my plan?
First, make sure you’re testing via ethernet, not WiFi.
Follow our troubleshooting guide to rule out device or setup issues.
If speeds are still much lower than expected, contact Splice Support so we can investigate.
Tip: Even if your WiFi speed is lower than your plan’s maximum, your ethernet speed should closely match your plan if your service is performing normally. This is a good way to test if your problem is within your house or external.