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Logging in to your Splice account

Updated over 2 weeks ago

Need to log in to your Splice Internet account? This quick guide will walk you through it step by step.

Where to log in – Accessing your account via the Splice website

You can log in by heading to http://my.splice.au and clicking Log In in the top right corner of the homepage.


This will take you to the secure customer login area.

Make sure you’re using the same email address you used to sign up.

First-time login – What to expect after signing up

If this is your first time logging in:

  • Check your inbox for a welcome email from Splice.

  • It will include a link to set your password.

  • Once set, you can log in any time from the website.

If you don’t see the email, check your spam or junk folder.

Troubleshooting login issues – Common problems and how to fix them

If you're having trouble logging in, here are some quick checks:

  • Double-check your email address and password are correct.

  • Make sure you’re using the email you signed up with.

  • If the login page seems stuck, try refreshing or using a different browser.

Still stuck? Reach out to our support team and we’ll help you out.

Reset password – click on reset password on the login page and follow the steps

Forgot your password? No worries.

Just go to the login page and click Reset password.


Follow the instructions sent to your email to create a new one.

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