To keep our service fast, fair and safe for everyone, we have an Acceptable Use Policy that outlines how Splice Internet can (and can’t) be used. Here's a quick summary of what’s allowed, what’s not, and what happens if the rules are broken.
What’s allowed
Personal or residential use only
Fair use principles apply (i.e. use the service in a way that’s fair to everyone)
What’s not allowed
You must not use your service to:
Break the law (federal, state, or local)
Send spam or harmful content (like viruses or malware)
Access or share offensive or prohibited material
Interfere with the network or other people’s use of it
Abuse, harass, or threaten our team or anyone else
Host anonymising services like Tor relays
Tamper with or overload our systems
Infringe on copyright or intellectual property
Gain unauthorised access to other people’s accounts, data or networks
Basically, don’t do anything that could harm others or the service.
Consequences of breaking the rules
Depending on the severity, we may:
Give you a warning
Limit, suspend or disconnect your service
Report serious matters to the authorities, such as illegal content or security threats
Excessive or unfair use
If you use way more data than your plan allows, or your usage affects other customers, we may restrict or suspend your service.
Staying safe and secure
You’re responsible for protecting your own device and account. This includes:
Keeping your passwords secure
Using antivirus and firewall software
Monitoring usage by anyone in your household, especially children
Want the full details?
You can read the full Acceptable Use Policy here.